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Hays Specialist Recruitment Limited
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Runcorn, Cheshire
Senior Customer Service Manager
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Job Type: Full-time |
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Salary: £35,000 per annum |
Overview
Excellent benefits package Your new company My client is a well-known international company operating in a medical industry and providing customers with high quality services. Their Centre of Excellence located in Runcorn is developing at a fast pace, therefore they are looking for a Customer Service Manager to join the team. Your new role You will be responsible for dealing with customers by phone and e-mail as well as managing a team of Customer Service Advisors. You will be expected to drive team performance, ensure targets and KPI's are met, monitor staff performance and make sure all processes in the department are effective. What you'll need to succeed You need to have extensive customer service experience and background in team management. High level of accuracy, excellent numeracy and good communication skills are required. What you'll get in return My client would like to offer a full-time, permanent position in a fast-developing company, challenges and career opportunities, competitive benefits package and free parking on-site. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk