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Acapella Recruitment
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Leeds, West Yorkshire
Customer Service - Part Time
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Job Type: Full-time |
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Salary: £10 per hour |
Overview
Customer Service Part time Leeds An excellent opportunity has arisen for an office-based Customer Service / Sales Advisor to work 14 hours per week 9am to 5pm (Thursday and Friday). The role entails: Answering the phones and dealing with customer enquiries and requests. Advise customers of the best products available to them, maintaining relationships and using your initiative to resolve queries and complaints. Processing customer orders, by phone, email and internet. Liaising with the company’s own internal customers in a polite professional manner. Reception duties include meeting and greeting customers, suppliers, visitors etc. Training is provided so you will be able to provide the best technical advice and support to customers to ensure their needs are met and their expectations exceeded. Working within a small team you will contribute to the overall performance of the department. Requirements: Previous experience in office-based customer service. (ESSENTIAL) IT literate with a good standard of literacy and numeracy and possess GCSE grade C or above in English and Maths Excellent attendance record and be punctual Quick thinking and able to problem solve/use your own initiative Personable with the ability to build strong relationships with customers and colleagues in a pressured environment Flexible to cover holiday and sickness if required. If this sounds like the opportunity for you, please apply ASAP. PLEASE NOTE - by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.