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Source4 Personnel Solutions
,
Bracknell, Berkshire
Secure opportunity Looking for customer service advisors
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Job Type: Full-time |
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Salary: £19,000 per annum |
Overview
We are looking for a number of Customer Service Advisors for our client based in Bracknell. Our well established and thriving client are looking to add to their team, in this role you will effectively manage all administration activities in line with the company policies and procedures. You will be required to deliver excellent levels of customer service ensuring the company interests and reputation are protected at all times Job Description: - Effectively manage inbound and outbound post - Manage the flow of incoming and outgoing calls - Ensure all communications are in line with company policies, standards and procedures - Administer correspondence from clients and take the relevant action within agreed time-scales. Update the internal system with details of each action and conversation - Ensure compliance with company procedures, governing bodies regulations and data protection - To Treat Customers Fairly at all times - Achieving individual/team targets - Adhering to company strategies policies, standards and procedures - Ensure that all mandatory training is completed - Proactively manage own personal development Monday to friday 09:00 -17:30 Paying up to £21,000 Excellent benefits including private health care, dental care, pension and more Please contact Keira or Sandra for more info in the source 4 staines branch. Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.