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Leadsearch Ltd
,
London, Greater London
Support Analyst, SaaS Applications, FinTech
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Job Type: Full-time |
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Salary: £28,000 per annum |
Overview
Market-leading award-winning finance and technology innovator has a new opportunity for a support analyst to join their team and provide 1st and 2nd line application and operations support. An outstanding opportunity to develop your skills and career prospects. This would suit you if you have a science, technical, engineering or maths degree and experience in a customer-facing application support role . Primary responsibilities as Support Analyst 1st and 2nd line application support to a global client base Analysing customer data and providing audit information Monitoring system application and infrastructure health Configuration changes Aiding onboarding new customers Shift work covering 6am to 11pm (see below for shift pattern) Required skills and experience A STEM degree (Science, Technology, Engineering or Maths) Customer-facing application support experience Ideally some experience with SQL, XML, ITIL, Jira, SWIFT German or Spanish language skills are advantageous What's on offer for the Support Analyst Market-leading FinTech with an enviable reputation for innovation, market position, and growth Generous remuneration and impressive earning potential through the discretionary bonus Join top talent from the banking, fin-tech and financial services markets Exposure to new technology and learning Career progression Remuneration To £32K plus bonus, pension, and other benefits. The Support Analyst works shifts covering 6 am to 11 pm as follows: One early shift (6 am>2.30pm) Three normal shifts (9 am>5.30pm) One late shift (2.30pm>11pm) Interested? Then please click apply.