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Hermes
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Motherwell, Lanarkshire
Tactical Regional Delivery Manager
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Salary: £38,885 plus excellent benefits including company car |
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Overview
As a business, Hermes is driven by our four values of Do the right thing, Dare to be different, Strive for more and Be customer obsessed. We run our business by these values and they are reflected in all of our roles, particularly within our Tactical Regional Delivery Manager role. About the role: You will support with leading and managing a team of Regional Compliance Managers, Field Managers and Planners within the Airdrie, Edinburgh and Dundee Regions Manage teams to regional service and compliance targets - speed of service, standard/next day, claims and enquiries and ETA (Estimated Time Of Arrival) You will be responsible for controlling a regional budget (Courier fees, Contractor spends, ad hoc payments, team expenses and overrides) Maximise service coverage of Courier deliveries and collections within the region Responsibility for the recruitment of Field Managers Conduct regular meetings with your teams, reviewing performance and creating action plans to improve or resolve problems to ensure they achieve key targets Review and appraise the performance and development of team members, in line with Hermes policies and identify training requirements to the Divisional Manager for succession planning Requirements: The ideal candidate will be a pro-active thinker, with the ability to forward plan and create strategic action plans, adapting to network changes and enhancements. You will need to be a strong motivator who can support, coach and lead the teams to drive business strategies as well as personal performance. Help them strive to be the best they can be. The role requires you to have a current driving licence and, at times, can involve working unsociable hours. Previous experience of working within the parcel or supply chain/distribution industry is essential. We understand that our Tactical Regional Delivery Manager position is a demanding yet rewarding role, it’s a lot of responsibility and we are looking for colleagues to join us who have the experience and desire to drive a great customer experience in a fast-paced and challenging environment. Benefits: Company Car Pension (matched by the company) Bonus scheme (up to £6,000) 26 days holiday Flexible benefits to suit your lifestyle “To all recruitment agencies: Hermes does not accept agency resumes. Please do not forward resumes to our jobs alias, Hermes employees or any other organisation location. Hermes is not responsible for any fees related to unsolicited resumes.” This job was originally posted as www.totaljobs.com/job/89917158