Complaints Investigator - Nursing - Leatherhead

Maxxima’s Nursing Team are current recruiting for a Nurse to work as a Complaints Investigtor in Leatherhead. In this NHS role, you will be part of the Complaint Investigtion team for the Trust. You will manage a caseload of serious complaints investigations, maintain regular contact throughout the compliant process, draft complaint responses and also be the main point of contact for the investigation. You will understan and promote the values of the Trust. This role is a Monday to Friday 09:00 – 17:00. The pay rate for this Complaints Investigator role is £23.00 per hour (Umbrella), and is initially a 3 month contract due to start ASAP. Requirements of this Complaints Investigator vacancy: - You must be a registered Nurse with the NMC - You must have previous knowledge/experience of leading a complaints investigation and have sound knowledge of NHS complaints regulations - You must have experience using SystmOne and Datix - You must be able to work to deadlines and be able to del with sensitive situations and information If you are interested in this Complaints Investigator role, please apply by clicking the apply button. Or if you would like more details about this role, contact the Nursing team today, we always have time to take your call. Why work with Maxxima? The minute you register with Maxxima we make it about one thing: you. The first time we talk you'll realise we know your speciality inside out. Our expert recruitment consultants are here to find you the very best opportunities and help you every step of the way in securing the best placement. We hold preferred or sole supplier status with many clients which means you'll have access to a range of opportunities that can't be found anywhere else. We always act in your best interests, talking with you and listening to you. You're an individual. A professional; not a resource. Reasonable adjustments If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.