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Integreon
,
London, Greater London
Business Services Support Administrator
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Job Type: Full-time |
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Salary: £23,000 per annum |
Overview
Position Objective A central resource to provide timely delivery of administrative support to the Real Estate & Services team within an Investment Bank. Invoice processing and reconciliation, responding to queries, diary management. Assisting with the administrative support for the client. Responsible for accurate and timely completion of the principal responsibilities listed below. Client Service Objectives Consistently delivers high quality support on time, with a focus on responsiveness, organisation, efficiency and helpfulness. Position Expectations Core Position Expectations: Act as a central point of contact for administrative support queries from the Real Estate and Services team. Receive, review and reconcile invoices for processing, insuring all queries are accurately processed. Determine the requirements and progress the timely resolution using internal systems and resources. Take ownership of the invoice processing procedures and recognise when to escalate appropriately General Promote a culture of mutual understanding through effective communication both within Integreon and with our client Personal Success Characteristics Good written and verbal communication skills, able to communicate at all levels Confident, polite and professional telephone manner Analytical skills to resolve queries Consistently produces accurate work, exceptional attention to detail Able to use initiative, but also works well within a team Shows flexibility in approach Works to given timeframes and anticipates likely workflows Willing to do routine tasks Self-motivated, proactive and ability to prioritise and manage own workload Proficient in MS Excel and Word Responsible for managing own development and willing to learn Previous Experience Invoice processing and general admin skills would be beneficial Preferably some experience in a professional services environment with administrative background. Professional/ Educational Qualification Strong grounding in Word and Excel GCSEs (or equivalent) in English and Maths Reports To : Account Manager Hours of Work : Temporary, part time position - would consider 3 days per week Location : London