Administrator

We are currently looking for a full time experienced Administrator. The hours are Monday – Friday. 9.00 am to 5.00 pm with a salary of £16,500 - £17,000, dependant on experience. The main duties of the Administrator would be: - Customer Service: Telephone Calls Employees should be able to deal with telephone calls in a professional and efficient manner. Electronic searches using the client's systems (whilst the caller is on the telephone) may be used to resolve any queries the caller may have. Our client are a service industry and therefore high standards of professionalism are required when dealing with Clients and Advisers alike. - Communication skills A high standard of written English is required in order to respond to enquiries either by email or letter. - Administrative skills The successful candidate should be familiar with all aspects of general office duties and admin. In addition, they should be PC literate – The candidate will require a thorough working knowledge of using MS Outlook/Word and a basic level of using MS Excel. - Computer systems Our client's workflows are centred around its electronic systems; employees therefore should be able to carry out searches, electronically view documents, input data and correspond by e-mail quickly and efficiently following training. - Drafting documents Employees may be expected to draft documents with no/minimal typing errors. Names of clients and correct postal addresses are examples of drafting where particular care must be taken. Style of language should be appropriate to the targeted audience and grammar/punctuation should be of a very high standard. - Teamwork Employees must work well together and provide assistance to each other when necessary. This will usually only be achievable if each employee is in control of their own workload and aware of their colleagues' cases. Person specification: - A minimum of 1 year's customer service experience is desirable - Be able to commute to and from Kenilworth - Be able to work in small teams to meet deadlines If you have the relevant experience, please click APPLY To discuss the role further, please contact Georgia Farmer at We specialise in industrial and commercial sectors so if you are looking for work, please contact the branch on .