Lawes Consulting Group
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London, Greater London
Construction Re Account Handler
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Job Type: Full-time |
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Salary: £30,000 per annum |
Overview
Job Title - Account Handler Contract - Permanent Salary - GBP35,000 Location - London Industry - Insurance, Account Handler, Construction _________________________________________________________________________________ Job Purpose: Administer clients insurance requirements by providing broking and processing support to the Construction team in accordance with the relevant Company and/or Group policies to achieve targets, develop the business and deliver an excellent and comprehensive service, Responsibilities: Clients - Develop strong relationships with immediate team and Divisional teams - Deal with incoming enquiries from clients, insurers and third parties - Deal with client renewals and mid-term adjustments - Behave with all clients (both internal and external) fairly and ethically Suppliers/Markets - Maintain an appropriate group of preferred markets in each area of activity - Develop strong relationships with markets - Negotiate with markets to provide best balance of quality, service and price - Maintain any ongoing delegated authority contracts appropriately and cost effectively Broking - Assist in the creation of comprehensive client broking and other types of documents - Processing of slips, quotes, indications and endorsements - Technical duties (including data entry, credit control, chasing subjectivities - Assist in planning the most appropriate insurance programme for the clients demands and needs - Organise files and electronic records. - Ensure up to date records are maintained at all times on the Companys/Groups systems for the rest of the team to access, developing new filing systems where appropriate - Interpret instructions and issues arising, and then implement actions according to policies and procedures. Compliance - Ensure compliance with all applicable Company and/or Group policies and procedures - Ensure correct authorisation is obtained and processes followed when required by the Company and /or Group policies and procedures - Ensure compliance with legal and regulatory requirements - Ensure that own performance, HR and T&C records are up to date and meet the Company and/or Groups requirements - Maintain accurate records and deal with correspondence appropriately Reporting - Provide relevant management information to senior management Projects - Manage assigned projects and contribute to other projects as required - Respond appropriately to urgent issues as they arise Market Awareness - Keep informed of all legal and regulatory developments relevant to the department - Share information that could be beneficial to the Company Representing the Company - Any other reasonable duties, as required Skills: - Attention to detail with the ability to produce accurate documentation - Ability to work effectively within a team - Ability to prioritise and organize work - Competent IT skills, including but not limited to Microsoft Word, Excel and Power Point - Able to establish strong client focused relationships built upon the ability to deliver a high standard of service - Able to react positively to change - resilient and calm under pressure - Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders - Able to undertake and demonstrate competence in technical training, as required by the industry regulator Knowledge & Experience: - Previous experience of working in technical/broker support role - Basic technical knowledge of FCA regulations as they pertain to insurance intermediaries - Understanding of processes and procedures within the insurance market Qualifications: - GCSEs (or equivalent) including English and Maths essential - A levels Grade A-C (or equivalent) are desirable - Attainment of the LLMIT (Lloyds and London Market Introductory Test) If you have the relevant experience or know someone that does please contact us now on or email us at _________________________________________________________________________________ To view all Current Vacancies or for more information on our Refer a Friend scheme, contact one of our consultants or visit our website www.lawesgroup.co.uk