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NCC Group
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Manchester, Greater Manchester
Credit Controller
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Job Type: Full-time |
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Overview
Do you want to work for a global, market leading cyber security organisation whose mission is to make the world a safer place? Do you want access to unrivalled career progression and a business that is passionate about its people? If so, this could be the opportunity you've been waiting for. Based at our central Manchester Headquarters, the Credit Controller is responsible for ensuring that cash relating to outstanding accounts is collected from an assigned ledger within the UK Escrow division. The successful candidate will also be responsible for resolving internal and external queries, administering journals and chasing more complex debts. The role is integral to ensuring NCC Group manages its debt and requires strong communication skills, attention to detail and an initiative to manage your own workload when working towards weekly and monthly targets. What will you be doing? Ensure outstanding accounts are collected by telephone, email and letters of correspondence. Liaise with internal Account Managers and key stakeholders to follow up on outstanding Purchase Orders. Reconcile NCC Group client accounts. Liaise with Account Managers and other key stakeholders to resolve NCC Group client queries. Have monthly debt reviews with the team manager. Forecast expected payments for Team Manager. Update internal database with concise and clear notes detailing progress on outstanding accounts. Raise credit paperwork. Issue copies of invoices and credits. Chase and resolve more complex debts Liaise with external stakeholders of all levels, ensuring a professional relationship is maintained Process refunds as and where applicable. Responsible for adhering to all internal policy and procedures in relation to security best practice. About You Self-motivated, with a sense of accountability and urgency Excellent telephone manner Proven communication skills, including verbal and written. Previous experience chasing complex debt Proven ability to work to deadlines Experience and understanding of complex billing systems with multiple ledger items Proven ability to work within a team Previous experience liaising with multiple levels of staff What can we offer you? 25 days annual leave 8 bank holidays Enhanced maternity / paternity leave Flexible start & finish times Sharesaver scheme - purchase ordinary shares in NCC Group at a discounted rate Buy and sell annual leave scheme Free fresh fruit daily Modern, collaborative office space Well-being support through our "NCC Cares" programme About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days please don’t be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details please email the recruitment team. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.