Support Worker Mental Health

Mental Health Support Worker (Residential Service) The job description does not form part of the contract of employment Hours: 38 hours per week (Shift pattern including nights, weekends, Bank Holidays and Sleep-ins) Salary: £19,101.00 while on probation - £19,674.00 after successful completion of probation Reports to: Multi Site Project Manager Job information Community Options is a trading name of Heritage Care, specialising in providing services for adults with mental health needs. We work with a diverse client group both within the community and in our accommodation based services. Care is provided to people through contracts agreed with Mental Health Teams and Supporting People across a range of community settings. Throughout Community Options the emphasis is on high quality services which respond to the needs of service users, and seeks to maintain dignity, privacy and freedom of choice for each individual. Community Options expect all staff to undertake training and to develop skills and abilities which will help to improve performance. Training needs, performance and objectives are assessed and reviewed through regular Performance, Learning and Supervision session. Role description The Support Worker’s role is: - to build a trusting relationship with service users, to maintain and improve their quality of life through regular practical and social support, to increase independence, confidence, engagement and motivation and to support people with their physical needs in addition to their mental health needs. Some of the people we work with have a range of physical health needs in addition to their mental health needs, we expect staff to support them in issues relating their physical and personal care. The initial placement will be in either one of our 6 registered residential projects, or one of our twenty-four hour staffed supported housing project within the Borough of Bromley or Sutton. 3 of the residential projects have satellite supported housing schemes attached to them, and staff working there would be expected to work in these projects providing support to people living there. Residential Support Workers may be moved from their initial placement in accordance with the needs of the service. The emphasis throughout all Community Options services is on enabling people to achieve their desired goals. This means making time to listen to their needs and wishes , and involving them in the planning and provision of the service. Progress towards identified goals is measured through individually tailored support plans, and Person Centred Planning which are reviewed regularly. All of this will take place within the ‘Recovery Concept’ framework. Much of the work is carried out on a 1:1 basis using a key worker or team system. Support Workers work as part of a team getting appropriate support and guidance from the Project Manager and Deputy Project Manager. Job purpose To enable each Service User to achieve and maintain their maximum potential for independent living in the community and to enjoy a personally valued and fulfilling lifestyle. Main functions To work as a member of a project team of care staff providing a high quality service to Service Users within agreed resources. To have specific responsibilities as a Key Worker for the development, implementation and review of care and support plans for one or more Service Users. To support people complete their own recovery stars as part of the individualised support planning. To actively engage Service users using Strength Based Approaches to provide a positive outcome. To encourage and support Service Users to exercise choice, assert rights and participate in the services they use. To promote the organisation in a manner that reflects its values and objectives. To make effective use of opportunities for skill and personal development, to improve work and organisational performance. To ensure that care and support are delivered in a way that respects the person’s identity and culture, demonstrating a willingness to learn and adapt to accommodate differing needs. As a member of the project and care team, to work co-operatively, supportively and constructively to ensure the efficient and effective delivery of service to the users. To communicate effectively with service users that both reflects and promotes the recovery ethos. Work towards the company objectives within the framework of the organisational business plan. To undertake any other duties relevant for the provision of an efficient and effective service for all Service Users within the organisation. This list is not exhaustive and may be added to or amended from time to time. Key outputs Service users are supported to identify goals to work towards and achieve their aspirations Assist service users to learn and develop the skills for daily living Support service users with information on tenancy agreements Support service users to claim welfare benefits Support service users to manage their finances and rent accounts Support service users to become involved in the planning and delivery of the service they use Support for initiatives to measure and improve the quality of services Carry out risk assessments and observe health and safety procedures at all times Establish links with external agencies and community resources Provision of information to service users joining and leaving the service Attendance at review meetings Completion of Service Users notes regularly Communication with the Project Manager and other agencies Attendance at team meetings Contribution to the development of the service Proper maintenance of petty cash, client cash systems Proper maintenance of records Production of reports as required Attendance and feedback from external meetings and forums Attendance at internal seminars, training and meetings To work flexibly in accordance with the needs of the service; including shift work and regular sleep-in duties, weekend and bank holiday work and waking nights To work at all times in accordance with the code of conduct, policies and procedures Experience: Support Environment: 1 year (Preferred) Location: Bromley, Greater London (Preferred) Licence: NVQ Level 2 Health & Social Care (Preferred) This job was originally posted as www.totaljobs.com/job/89932255