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Experis IT
,
Durham, Durham
IT Support Engineer (1st/2nd line)
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Salary: Up to £23000 per annum + Benefits |
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Overview
IT Support Engineer - 1 st Line Technical Support, Technical Support, IT Support, 1 st Line Support, 1 st /2 nd Line Support Durham - Salary £23,000 plus benefits My client, a leading organisation based in Durham, are looking to recruit an experienced IT Support Engineer to join their IT department. Joining a collaborative and friendly working environment, you will be the POC for colleagues within the business who are facing technical difficulties. As a result, you will need to have strong customer services skills and will be able to resolve issues face-to-face and over the phone. What you will need: Experience of supporting IT infrastructure (1 st & 2 nd line) across desktop hardware, operating systems, printer, VOIP & mobile devices) Expertise in supporting Windows 7 - 10 Pro, Office 2007-2016 & O365 An understanding of Firewall technologies alongside a good understanding of networking topology and equipment Excellent communication skills, with the ability to articulate technical concepts to technical/non-technical users What's in it for you: You will have the opportunity to make a real contribution 25 days' holiday Bonus Pension Season Ticket Loan If you feel you have the pre-requisite skills, please click 'apply' in the first instance and one of the members of the Experis Team will be in touch to discuss your application in more details.