Customer Services Executive (12 month contract)

The Burford Recruitment Company are working on behalf of a leading manufacturer in order to find a Customer Services Executive for a 12-month contract. The purpose of this role is to provide support and assistance to both the Area Sales Managers in the field and the Head Office Customer Service Team. You will support and develop both current, and new business opportunities and deliver a service of excellence to all customers. As a Customer Services Executive, your day to duties will include: Provide excellent customer service, dealing with customer concerns and queries in a timely and professional manner Process orders with accuracy and speed Maximise all sales opportunities from inbound/outbound calls, emails and Live Chat Learn and understand the product range in order to promote new products Maintain accurate customer records and sales development activities Prepare proforma invoices, obtaining freight quotes where necessary Deal with courier despatches This role would suit a proactive team player who likes to go the 'extra mile’ for a customer. If you have experience in a similar customer focused role then please apply today with your up to date CV Additional information Monday to Thursday 9am-5pm, 9am-4.30pm on a Friday £20,000pa 12-month fixed term contract Free parking Rural location - your own transport is essential