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Bright Sparks Education
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Hemel Hempstead, Hertfordshire
Customer Service Advisor
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
Customer Service Advisor Location: Kings Langley Salary: £18,000 - £20,000 Position reports to: Operations Manager Dept: Sales Job Purpose Summary: To provide support to the Business Development, Account Managers, customer service to existing clients, and adhoc office duties. Key Responsibilities and Accountabilities: Managing the registration of employees for new/existing clients Sending contract for service to clients for each newly registered employees Liaise with clients regarding appropriate paperwork required for registration Additional cover for Account Manager’s as required Follow up telephone calls to newly registered employees for additional information Visiting existing clients on a regular basis to offer training and advice on the Umbrella service. Develop and maintain relationships with existing clients. Position Requirements: Excellent communication skills with the ability to build rapport and liaise with individuals at all levels Ideal for graduate of first job People orientated / enjoy building successful customer relationships whilst maintaining a professional approach A commitment towards delivering and maintaining a high level of service to Clients A positive and dynamic work ethic with a desire to play an integral role in growing the business and achieving both individual and business success Hours: 9.30am - 6.00pm (37.5 hrs per week)