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Glen Callum Associates
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Shrewsbury, Shropshire
Customer Service Assistant
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Job Type: Full-time |
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Salary: £18000 - £23000 per annum + Excellent benefits |
Overview
Customer Service Assistant A Customer Service Assistant is required to join a Manufacturer and Distributor of Stored Energy products who sell into the automotive sector and motor trade. Your role as the Customer Service Assistant is to provide first-class customer service, technical information / support, sales support and order processing to the existing client base and new customers. Location - Shrewsbury - Battlefield, Mount Pleasant, Minsterley, Condover, Moreton Corbett, Shawbury, Longdon-Upon-Tern, Wellington, Grafton, Broseley, Telford, Bridgnorth, Bicton, Shelton, Upton Magna, Ditherington, Uffington, Monkmoor Salary: £21K basic salary - Pension - Free on site Parking - Employee Assistance Program The Candidate Must be experienced at working in a customer service environment Ideally have worked in a distribution / motor industry / automotive sector Must have a very good telephone manner Must have excellent communication skills Have a flexible approach to work Not be afraid to take ownership and resolve queries and complaints Be able to work as a team / individual and liaise with other company departments Be proficient in using Email, Word & Excel The Role - Customer Service Assistant To make and receive customer telephone calls and process orders Take ownership and resolve customer issues and queries To provide product and technical information To liaise with other departments to assist in the processing and delivering of orders To assist and handle product returns, invoicing queries and future requirements Apply in Confidence To apply for the position of Customer Service Assistant - Motor Trade job please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Robert directly for a further chat on the job. Don't delay, we're hiring now, apply today JOB REF 3415RC Customer Service Assistant Glen Callum Associates are a leading automotive recruitment consultancy with a vast amount of experience of operating within the automotive aftermarket on a Global scale.