Hotel Duty Manager

London Hotel Group ,
London, Greater London
Salary: From £24,000 to £25,000 per annum DOE

Overview

LHG has a great opportunity for an Hotel Duty Manager to join our team in London. We are looking for a confident and competent person to assist the hotel manager in the day to day operation of the hotel. Areas of Responsibility: Maintaining excellent service at all times. Training of new staff. Managing a large team of staff during very busy shifts. Managing bookings and problem-solving. Some day to day admin. Handling the customer complaint Daily reconciliation Assisting the hotel manager in every aspect of the day to day running of the hotel. The person: An enthusiastic, energetic and friendly personality, with a passion for providing excellent customer service. At least two years of experience in a busy, fast-paced, hotel environment. Good IT and admin skills. Understanding of a P&L. Excellent communication skills, both verbal and written. Confidence to manage a team. Flexibility with working hours – must be available evenings and weekends About Us: With over 18-years’ experience, the London Hotel Group (LHG) is one of the fastest-growing, most loved independent chain of hotels in the capital. Every hotel in the LHG family is conveniently located, unique and offers sensibly priced rooms that echo the culture and spirit of their surroundings. We couldn’t do this without our brilliant, multilingual staff who pride themselves on delivering genuine service and efficient, unforgettable guest experiences. Join us and stay in a hotel that will feel perfectly configured for your every need while visiting London. This job was originally posted as www.caterer.com/job/89961126