Operations Manager - Social Housing Repairs & Maintenance

Howells Solutions ,
Swavesey, Cambridgeshire
Job Type: Full-time
Salary: £60,000 per annum

Overview

Operations Manager - Social Housing Repairs & Maintenance Contract Cambridge £60-65k plus car/allowance & benefits We are working with a leading national contractor operating within the Social Housing repairs and maintenance sector to recruit an Operations Manager to lead on their highly successful contract in Cambridge. The Operations Manager will be responsible for overseeing teams delivering Reactive Maintenance and Planned works for a housing association, ensuring teams achieve targets relating to KPI's and SLA's, Health & Safety, first time fix and materials targets. We are looking for a qualified and competent Operations Manager with solid experience of running a regional / national workforce, delivering a repairs or refurbishment service within the Social Housing sector. You will be an effective leader with the ability to develop a highly talented and motivated team, whilst building strong relationships with internal business functions, stakeholders, customers, consultants and the wider supply chain. Operations Manager Responsibilities: Lead and manage all operational activities ensuring that works are delivered on time, in full, in compliance with codes of practice, BOP and current statutory legislation. Develop and maintain processes within the company, engaging the clients in a culture of collaborative working focused on continual improvement. Maintain and promote effective relationships at all levels with the client, focusing staff on performance, best value and established best operating practices. Ensure the delivery team effectively delivers work through a comprehensive quality assurance system including contract administration and proactive budget monitoring Business technical lead including consulting with business development and bids teams, client competitive dialogue and bid presentations Delivering partnering as a business strategy. Continually improve business and branch performance. To promote development and training for all staff within branch and promote a culture of employee empowerment. Ensure capital employed and other key financial ratios are achieved and improved. Ensure that branch and production costs are within targets. Required Experience Understanding of strategic and operational processes within social housing property services contracts Experience of working at a strategic level, developing and implementing continuous improvement Ability to set and measure targets Strong IT skills Strong management skills and the ability to motivate a team at all levels Ability to be innovative and creative to resolve complex issues Salary & Benefits You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary along with the long term opportunity for career progression. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on . Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.