Casework Administrator

Are you available immediately and looking for the next challenge in your career? Hampshire County Council are currently recruiting for a Casework Administrator based in Winchester to start as soon as possible on a temporary contract for 3 months The purpose of the role is to ensure the delivery of a high quality special educational needs service and provide administrative support to the Caseworker and Special Needs Officer as required arising from casework needs As a Casework Administrator , your duties will include:- Providing administrative support to special needs caseworkers and SNOs as appropriate arising from casework needs Take a large number of phone calls on a daily basis as the first point of contact to the SEN Service Supporting colleagues within and across teams for the efficient operation of the service Liaising with colleagues, parents/carers, schools, other LEA services and other agencies to ensure high quality service delivery Making initial responses to telephone communications and direct them to the appropriate team member, or take detailed messages and communicate these to the relevant staff Essential Qualifications, Skills & Experience GCSE (A-C in English and Maths) or equivalent Previous administrative experience Use of IT, especially database processing and updating Experience in handling confidential material Articulate, clear and concise written and oral communication skills Flexible approach to working and ability to prioritise and meet deadlines Be a good team member and contribute to the overall development of the work of the team Willingness to respond positively to staff development activity Sensitivity to the needs of children with special educational needs, their families and those who provide for them Previous experience of working in SEN administration would be desirable Additional Information:- The role of Casework Administrator is a temporary contract for 3 months to start as soon as possible The hourly rate on the role is £10.80 Connect2Hampshire, part of Hampshire & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.