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JHR
,
Morley, West Yorkshire
Front Desk Administrator
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
Job Profile My client is a leading distribution specialist is looking for an experienced Front Desk Administrator. You will need a strong reception background and ideally have some customer service experience. The main characteristics of the successful candidate will be somebody who is driven, dynamic and professional. If you are successful, you will be based in reception and you will be responsible for switch board and providing a first-class visitor experience both via email/telephone and face to face. As you will be reporting into the Head of Customer Services you will be part of the customer services team, this means you will also be involved in all aspects of customer services administration support including processing orders, processing delivery notes and helping out with responding to customer emails when needed. This role is ideal for a well presented, pro-active and well organised individual who is looking to develop their existing customer service skills in a busy office/warehouse environment. As first point of contact for all my client’s visitors you must be confident and professional whilst being accommodating and approachable. I am looking for someone who is adaptable and able to thrive in a high pressured, fast pace environment. You must take ownership of reception, think on your feet and have a really positive can-do attitude with excellent teamwork capabilities. Main Tasks & Responsibilities Handling post Supporting the customer service department administratively (Order processing) Handle all incoming telephone calls in a courteous and helpful manner Receive and process all visitors to the office especially clients, in a helpful, friendly and professional manner. In these respects, there is always a high degree of responsibility to project the image and values of the company Liaise with the Leadership team to provide a seamless service for any visitors they may have. Provide/organise refreshments for meetings Ensure the tidiness of the reception area and all meeting rooms Book outside catering for business lunches as and when required Undertake any administrative duties as and when required Promote and demonstrate our company values at all times Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)