Front Desk Manager

 Responsibilities:

- Responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. 

- Should possess strong communication skills and demonstrate leadership abilities.  

- Responsible for short and long term planning and the management of the hotel’s Front Office operations

- Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans

- Maintain guest room inventory

-Coach and counsel employees to reflect Service Standards and Procedures

Requirements:

-  Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

- 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt)

- With opening hotels, previous hotel pre-opening experience preferred

- Service oriented style with professional presentations skills

- At least 2 years progressive management experience within the Rooms Division of a hotel