Salesforce Administrator / Salesforce Architect - Global Leader - £75,000 - £85,000

Cloudnine Associates ,
Reading, Berkshire
More Details
Job Type: Full-time
Salary: £70,000 per annum

Overview

Salesforce Administrator / Salesforce Architect / Global CRM Administrator / Salesforce Expert Global / World Largest Provider - £70,000 - £80,000 Location: Flexible - Multiple offices throughout the UK Cloudnine Associates key client - regarded as the world largest supplier within their industry is seeking a Salesforce Administrator / Salesforce Architect to lead our clients central resource in providing ongoing support, management, reporting, business analysis and solutions for their global CRM Platforms. The Salesforce Administrator will be a key resource to manage and lead the global CRM, with includes: System Administration, Application Support, Application Optimisation, Solution Design, Report Creation, Data Analysis, Data Standardisation and Enforcement, Data Management, Sustaining User Adoption, and Training Development and Delivery. Key Responsibilities include: Facilitate the use and enhancement of the Salesforce.com platforms globally. Be a key resource for user support including - report and dashboard creation, case/incident resolution, system enhancement identification, end user support, technical support, and overall support of the CRM platforms. Develop and maintain project deliverables that support the business processes, including functional specifications, solution design documents and hands-on configuration of the systems. Work closely with developers, vendors, and IT team members to analyse, troubleshoot and solve complex issues Lead efforts to develop, train and expand use of the CRM platforms to optimize productivity and effectiveness resulting in enhanced user knowledge and competency with Salesforce.com Create and maintain documentation on processes, policies, application configuration and help/training related materials for users as database applications are developed Play a critical role during upgrades and releases to the system including testing, participate in change management, and execute deployments. Provide daily administration of the Salesforce database including but not limited to managing multiple user setup, profiles and roles, customisation of objects, fields, record types, page layouts and validations and workflows. With offices throughout the UK, the company is flexible on location and potentially open to working remotely. If this sounds of interest, please apply now

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