Helpdesk Team Leader

Hays Specialist Recruitment Limited ,
London, Greater London
Job Type: Full-time
Salary: £26,000 per annum

Overview

A Helpdesk Team Leader role for a leading FM provider based in Bromley By Bow, East London Your new company A leading FM provider is looking for an experienced Helpdesk Team Leader to join a high profile client account based in Bromley By Bow, East London. This client profile is a fast paced and challenging account, with a dynamic and ambitious team ensuring a high quality service is provided. This organisation offers excellent training and many opportunities to develop a long term career. Your new role As the Helpdesk Team Leader you will be responsible for overseeing 4 helpdesk team members, providing assistance and covering the helpdesk when needed. Additional responsibilities will include payroll functions including managing sick pay, requisitions, orders and invoicing. The helpdesk operates Monday - Sunday. Shifts: 40 hours per week, Monday - Sunday, working every other weekend Helpdesk: 12hr shift 7am - 7pm / 7pm - 7am (will cover when needed) Regular day: 12pm - 8pm (shift is flexible) Systems: Tranman, CAFM, Dynamics What you'll need to succeed The successful candidate will need experience in a team leader position, or have people management experience. Experience within a helpdesk or payroll / finance exposure is highly beneficial plus any experience with the above systems. You must be able to communicate effectively, build strong relationship and be able to lead a team as well as being an excellent team player and stepping in where needed. What you'll get in return In return you get to work for a well established organisation, on a high profile client account, with excellent opportunities for training and development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk