Product Features
Blog
Contact Us
Sign In
Smart Recruit Online Limited
,
Uckfield, East Sussex
Operations Manager
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £40,000 per annum |
Overview
We are currently recruiting for a Operations Manager. This position can either be based from our Uckfield office or home based. The successful candidate will need a full driving license and must be willing to travel to multiple sites to support their team. This is a full time position working Monday-Friday (37.5 hours) between 9.00am-5.30pm. Manage the delivery of contracted OH services, escalating appropriately to clarify or resolve issues. Ensure the service achieves agreed key deliverables e.g. health surveillance compliance. Review resource levels and utilisation and proactively develop initiatives to demonstrate best value and return on investment for client in conjunction with the contract management team. Work in partnership with the client to enable service delivery to be risk informed and well-prepared. Develop strong working relationships with key stakeholders - understand their point of view, culture and purpose and what the business is trying to achieve. Develop policies / procedures and protocols to ensure the service is running of the highest quality and audit them. Ensure the service is running to Clinical standards in liaison with the Clinical Operations Manager Manage staff rotas and availability to ensure adequate cover is always in place to meet the demand of the service. Manage, maintain and improve the client relationships by honest and proactive communication Advises client on new and related services to ensure the commercial development of contracts. Review and analyse client management information to identify trends and opportunities for enhanced service delivery. Support Clinical team and with significant service delivery change or contractual issues. Acts in accordance with the company's core values of diligence; honesty; exemplary customer service; professionalism; ethical and trustworthy behaviours. Valuing colleagues, customers and business partners, and taking responsibility for their actions. Acts within the boundaries set out by the company's policies to ensure sensitive personal information is protected as required by law, regulatory bodies, ethics and best practice Essential Skills Operational/Programme Manager experience required Background in a Healthcare background (preferably NHS) Excellent verbal and written communication, presentation and reasoning skills Good IT skills to include knowledge of Office 365 and database systems Ability to produce and analyse business management information Experience of relationship and contract management within the medical or insurance sectors Ability to manage multiple projects and relationships Ability to work unsupervised and liaise with and coordinate others Full UK driver's licence Desirable Skills Experience within a hospital setting managing delivery of immunisation/vaccination programmes About Company Health Partners is the UK's leading corporate healthcare business, providing occupational health and wellness services to some of the largestbusinesses across the UK.Health Partners are committed to advancing workplace healthcare to make a positive and measurable difference to the quality of people's health and wellbeing. We practice what we preach. We are an equal opportunities employer and support a number of initiatives such as Movement to Work, Disability Confident Committed Employer and a large number of Apprenticeship programmes. The information you submit to us as part of your application for employment will be held and used by us in accordance with the provisions of the Data Protection Act 2018, which incorporates the General Data Protection Regulation (GDPR), and all relevant subsequent legislation. From the point at which we receive your application we will be required to maintain and process data about you for the purposes of reaching and communicating a recruitment decision. If your application is selected for interview you will be sent an Applicant Privacy Notice giving further details on how we will process and maintain any personal information gathered during this stage of the recruitment process. We will retain the details of unsuccessful applicants for a period 12 months following the completion of the recruitment process.