IT Service Engineer

Hays Specialist Recruitment Limited ,
Liverpool, Merseyside
Job Type: Full-time
Salary: £22,000 per annum

Overview

IT Service Engineer | Liverpool | Circa £25,000 | Pharmaceutical Industry Your new company A forward-thinking company, which operates within the science and sustainability industry are looking to expand their Liverpool IT Infrastructure team. Your new role As IT service engineer, you will provide support to users at all levels of the business, responding and resolving 1st-3rd incidents and service requests. Using existing knowledge, you will provide ah-hoc training, suggest and implement improvements in existing IT systems and procedures. You will install and manage IT hardware and software, and complete all tasks in alignment with SLA's, policies and procedures. What you need to succeed To succeed, must have a minimum of 2 years' experience working in a Windows service desk environment, being proficient on Office 365 and Active Directory. Excellent communication skills are essential, as is having the ability to explain expectations and work with employees of all levels. An aptitude to learn and develop, and the desire to help and maintain a high level of user confidence at all times is important. ITIL v3 or v4 Foundation is desired. What you'll get in return A salary circa £25,000 depending on experience and a desirable benefits package, including holidays bank holidays, pension scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk