Care Technology Consultants (W/S)

Role: Care Technology Consultant Location: West Sussex Salary: £18,000 - £24,000 depending on experience Hours: 37.5 hours per week (working pattern TBC, service operates 7 days a week) Do you want to be a valued part of a brand-new Technology Enabled Care Service (TECS) that NRS Healthcare are delivering as the Development Partner for West Sussex County Council and NHS CCGs? We're setting up a new service, starting in May 2020, which will see the lives of people in West Sussex be improved through using a range of different care technologies. NRS Healthcare already delivers TECS in 9 other areas of the country so you will be joining a nationwide team specialising in this emerging field of care and support. From digital telecare, telehealth, internet of things based predictive sensors and artificial intelligence based insights, smart homes and mobile / health app based technologies, this is an exciting place to be and great for your own career development. If you've a passion for learning and enjoy working hard to get the best outcomes for your customers then join the team. What we look for in a Care Technology Consultant The post holder will be responsible for completing person centred, strength and outcomes based assessments for people who have been referred to the Technology Enabled Care Service. This will be done with professional support and supervision from an Occupational Therapist. You will also deliver, collect, install and demonstrate, repair and maintain care technology equipment, including telecare. This will be done in people's own homes across the county, travelling by driving a commercial vehicle. You will support people of all ages to maintain their health and wellbeing, including those people who are leaving hospital or to prevent the need for them to use other health and social care support. You will also be supporting unpaid carers to carry on caring for friends and family. Complete person centred, strength and outcomes based assessments for people of all ages living in West Sussex Day to day management of stock on van Set up / repair / collection of care technology in people's own homes. This could also include supporting them to use their own mobile and smart home technology, apps, etc as needed. Ability to move and track equipment in and stock movements through a computerised bar code scanner system A team worker with a flexible approach and good communication skills Able to provide relief warehouse cover Provide advice to private paying customers about care technology NRS sells or hires out Person Specification: Essential Education/Qualifications - Good level of general education to GCSE or similar (as a guide 4 GSCE's A-C) Desirable Education/Qualifications - Level 2 Introduction to Technology Enabled Care or equivalent Relevant additional qualifications e.g. administrative qualifications, Health and Social Care qualifications Relevant additional qualifications e.g. Level 2/3 in Health and Social Care, telecare CPD Essential Experience Experience (personal, paid or voluntary) of working with disabled adults and older people Knowledge of TEC and the role of TEC Knowledge and experience of working with Healthcare Professionals Experience of working with a range of partner organisations Desirable Experience Experience within a community setting Experience of working within a Health and Social Care setting. Knowledge of telecare / Assistive Technology / Technology Enabled Care Services solutions Experience of working in a challenging and emotional environment, dealing with clients/families that may be recently bereaved, be at end of life, have learning disabilities or needing equipment to help rehabilitate Essential Skills Assessment skills Excellent interpersonal skills Good communication, listening skills on the telephone Ability to prioritise and categorise based on information provided and using sound judgement Effective written skills Effective organisation and time management skills Ability to complete and use spreadsheets (Excel) and other IT based reports Ability to prioritise your work Ability to use own initiative Positive attitude Willingness to learn Demonstrable Knowledge and practice of good customer care skills Other Requirements: Ability to travel to other NRS locations in the UK as needed Health, safety and risk aware Maturity Enthusiasm Honesty and integrity Flexibility To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. Travelling will be necessary within this role – both across West Sussex and on occasions to other NRS Service Centres or Head Office in Leicestershire NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to an enhanced Disclosures and Barring Service check. In return we offer you the following; A chance to work as part of a great team doing a rewarding job Competitive salary and benefits package such as pension, discounts and offers Enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) Participation in our employee recognition scheme Full training This job was originally posted as www.totaljobs.com/job/89924533