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Two Saints Housing Association
,
Southampton, Hampshire
Community Support Worker
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Salary: From £20,415 to £22,683 per annum |
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Overview
Community Support Worker - Southampton Fixed Term - 6 months £20,415 progressing to £22,683 Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide community support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. Day in the life of a Community Support worker You will have your own caseload of clients to manage within the community and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks. You will mediate and or negotiate with existing housing providers to ideally prevent homelessness You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes. You will help clients with the practicalities of moving to new accommodation such as contacting energy suppliers Help individuals develop practical skills further in areas such as budgeting, shopping, cooking housework, laundry, health and hygiene Carry out drop in surgeries at designated locations. Liaise with colleges, training agencies, employers to help people to gain access to education, find work or maintain their benefit entitlement Any other reasonable duties required in the interest of the organisation Maintain client records using relevant systems to a good standard Work in accordance with the Health and Safety regulations and all policies and procedures Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern Work flexibly across all areas of operation where required and prior notice given Any other reasonable task as requested by a member of staff About us We are a homeless housing association, offering supported accommodation in Hampshire, Berkshire and West Sussex for those who are homeless, vulnerable or in need of support. We will provide you with a full and enjoyable training plan from the beginning of your journey with us. We are committed to ensuring that you have the tools and the knowledge necessary to do your job effectively. Our Values Integrity – Honesty and trust are central to integrity. Resilience – The capacity to adapt in the face of challenging circumstances whilst maintaining a stable mental wellbeing. Empowering – Given the right training and guidance people can make their own decisions in the workplace. We support clients to make informed life choices putting them in control of their futures. Inclusive – We positively welcome applications from people with lived experience of homelessness or of accessing support services. Once successful for this role, you will need to provide an enhanced disclosure and barring service check. Proactive – Taking responsibility for your life and actions. We encourage you to take the initiative. Attributes & Values Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. Clear verbal and written English Good IT and keyboard skills Polite, assertive manner, ability to self -motivate Passion for working in a client/customer facing role Knowledge of the benefits system and tenancy legislation Have an interest and genuine concern for homelessness and related issues Knowledge of voluntary and statutory agencies Reference: DCCSW230320 Closing Date: Sunday 5th April 2020 This job was originally posted as www.totaljobs.com/job/89920597