Senior Cloud Infrastructure Engineer

Jigsaw Specialist Recruitment Limited ,
Bournemouth, Dorset
Job Type: Full-time
Salary: £50,000 per annum

Overview

We have an exciting opportunity to join our Bournemouth based client as a Senior Cloud Infrastructure Engineer. You will be responsible for leading and supporting a wide range of technical infrastructure projects, both client-facing and internal. You will be working across a range of client and internal systems and applications, on premise and in a Cloud environment. An experienced professional, able to work in a dynamic environment, you will take the lead on technical projects focusing on delivering high-quality work across a range of IT technologies. Responsibilities will include: Leading the Service Engineers in scoping, designing and delivering technical projects following best practice methods and within defined timeframes. Assisting with the design, implementation and operation of key internal projects relating to strategic automation of critical IT services and functions. Recommending infrastructure improvements that you identify within client environments. Communicating with clients, end users and 3rd parties via telephone, e-mail and remote support tools to resolve Incidents, service requests and provide regular updates. Working with other members of the Service Desk support team to resolve client issues, taking full ownership of Service Desk tickets that are escalated to you. Skills and experience required: Microsoft Azure configuration and support including ARM. Experience in a similar, senior technical role within an MSP environment. Configuration and troubleshooting of enterprise grade wireless solutions. Configuration and support of Microsoft Windows Server operating systems. Enterprise grade firewall configuration and troubleshooting. VMWare/Hyper-V configuration and troubleshooting. WAN, LAN and WLAN network configuration and troubleshooting. Excellent organisational, communication and customer service skills. In return you will be rewarded with a competitive salary and many other excellent benefits. The role can be home-based.