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Reed
,
Gateshead, Tyne and Wear
Server Support Engineer
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Job Type: Full-time |
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Salary: £19,000 per annum |
Overview
Server Support Engineer Salary : £19,000 - £32,000 Location: Gateshead Type: Permanent Benefits: Training/ Flexibility in hours/ Pension/ Discounted Gym Membership A thriving company in Gateshead are looking for several Server Support Engineers to join a collaborative and innovative team As a dynamic technology focused business , this company are looking for someone who can deliver fantastic customer service alongside a high level of technical skills. This team take pride in watching their own develop and learn new skills week by week. Within this role you will have the opportunity to gain certifications and qualifications alongside progression of your career . This team are busier than ever, so it is a fantastic time to get involved There are opportunities for remote on- boarding , so you can begin straight away Responsibilities will include: Diagnose and fix critical IT issues Managing critical IT outages with customers efficiently resolve the situation Incident management Resolve Technical issues Liaise direct with customers regarding technical issues Identify reoccurring technical faults Technically assist the junior technical teams You must have commercial experience with the following: Microsoft Server 2012/ 2016 Virtualisation (VMware, HyperV, etc) Storage and networking technologies Integration skills and working with different departments (Provisioning, Field, Customer services) Good communication skills Good documentation skills Customer focussed Maintain awareness of new and emerging technologies Quality management – ability to look for ways to improve and promote quality Benefits include: Opportunities to gain certifications and on the job training 25 days annual leave Health Cash Plan Critical Illness Cover Discounted Gym membership 24 hour employee assistance support Pension scheme Enhanced maternity and paternity pay Cycle to work scheme Discounted travel To apply or find out more please send your CV to ASAP. This company are looking to host remote interviews as soon as this week.