Registered Care Manager Complex care (adults and children)

Bespoke Personnel Ltd ,
Maidstone, Kent
More Details
Job Type: Full-time
Salary: £40,000 per annum

Overview

Registered Social care Branch Manager Complex Care Services (adults and children) £40000-43000 benefits Maidstone Kent My client, a national provider of health and social care is looking for an experienced person for a n •Maintain professional working relationships with all branch personnel to ensure that the staff work as an effective team. •Offer leadership, support and guidance to all staff. •Direct branch staff ensuring that they manage their time effectively and take responsibility for their own areas. •The reigstered Manager will be responsible for production and implementation of a business development plan outlining your view of how you intend to grow the business in your area including details of the resources you will need to accomplish this. •Build and maintain relationships with the major purchasers and opinion formers in your areas. Network to build up local information and details of competitors. Keep updated records of all such information. •Identify and follow up all new business opportunities in your area including NHS contracts and tenders. •Encourage and train your branch staff to develop business. •The Care Manager will be aware of personnel issues and adhere to all policies and procedures. •Be involved, with Operations Director, in the recruitment, selection and training of new branch staff. •Perform annual staff appraisals and make sure that ongoing training needs are met. •The Manager will be responsible for ensuring that all agency workers are provided with any mandatory training and special training, required for them to undertake assignments. •Organise and provide, within a budget, a programme of training and study sessions for agency workers both qualified and unqualified. •Ensure that all branch staff is trained to the highest possible standards. •Ensure that all client needs are assessed and met in a professional manner. •Follow all quality procedures and carry out internal audits both formal and informal. •Investigate and resolve minor complaints and ensure more serious complaints are referred •Ensure that the quality of each agency worker is regularly assessed and that those workers who do not meet acceptable levels are counselled and/or removed from the register. •Ensure that the branch conforms with all necessary legislation e.g. Health and Safety, Employment Legislation, Care Standards Act, NMC, RCN Guidelines. •Hold regular Service Improvement Meetings with major clients - keep records. The ideal candidate will have a wealth of experience dealing with complex needs ideally with both adults and children but not essential and be able to manage an already busy and growing branch wiht ability to develop it even more. If you are interested and have experience as a REgistered manager within a national healthcare agency,apply now for immediate interviews

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