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MTrec Commercial
,
Newcastle upon Tyne, Tyne and Wear
Receptionist
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Contract Type: Contract |
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Overview
The Company We are proudly representing our public sector client based in Newcastle for their search for a Receptionist. They now have an immediate requirement to recruit for a temporary assignment to start as soon as possible. The Role Provide a professional reception/enquiry service and to respond appropriately and effectively to the diverse range of enquiries from staff, students and members of the public, always ensuring a high level of customer care To act as first line of contact for all mail, liaising with staff in the buildings and appropriate vendors to organise delivery and collection of packages and parcels Arrange the booking of taxis for visiting staff and liaise with the finance team regarding the payment of invoices Undertake general office duties including raising web requisitions, project requests and photocopying Allocate committee/meeting room bookings as and when requested To manage these rooms via the electronic diary system that can be viewed by staff To highlight any potential clashes of room provision with the Facilities Manager Manage room layouts in liaison with Building Operatives as and when required by room users Liaise with appropriate individuals regarding events arrangements/bookings Organise portering requests as and when required Liaise with the building’s computing technicians to ensure that all AV equipment is in working order and to report any defects/issues to the computing technicians Work with the Facilities Manager to monitor all problems/defects across the building and liaise with Estates to progress IPR, and repair defects Liaise with furniture suppliers to obtain quotes for equipment and discuss with Facilities Manager before progressing Under the direction of the Facilities Manager, update estate documents and liaise with staff members, IT and telecoms to arrange accommodation moves The Person Experience of working in a busy and varied customer focused environment e.g. in a reception role Ability to deal with difficult customer situations Working knowledge of standard software packages e.g. Microsoft excel, word, outlook Ability to work alone and as part of a team Clear communication, both orally and in writing, with good interpersonal skills (includes the ability to use tact and discretion and be confidential when required) Good organisational skills Have good planning, organisational and numeracy Ability to work to own initiative Excellent interpersonal skills Knowledge of general office procedures The Benefits Great public sector client Easy location to travel to Varied and interesting job role Great resources Great team culture Any support required is provided