Sales Administrator

Nelson Permanent Placements ,
Birmingham, West Midlands
Salary: £20,000 per annum

Overview

Sales Administrator Nelson Permanent Placements are proud to be representing our client who are a leading Electrical Manufacturer based in the West Midlands. Due to recent growth and restructure within the organization they are now looking for a Sales Administrator to work on a 6 month Fixed Term Contract. The suitable candidate for this role will ensure the business presents professional, efficient and excellent customer service levels through sales support and administration. Package £22-26k depending upon experience · Monday to Friday · Competitive salary, free parking and generous holiday entitlement. Key Accountabilities Order processing and tracking using SAP. Answering incoming calls - handling them in a polite, effective and efficient manner. Handle stock and delivery issues. Aftersales support such as returns, invoice queries and debits. Keeping customers up to date with charges to the orders or to gather further information. Assisting the sales force in ensuring that the region achieves its sales forecast. Achieving KPI’s and contributing towards team targets. Keeping customer database and delivery date up to date. Check stock availability. General administrative duties. Understand and comply with all relevant company policies. Experience Experience in SAP/CRM is desirable. Customer service experience is essential. Personal attributes: self-motivated, driven, methodical, personable, optimistic and resourceful. Excellent communication skills (both written and verbal). Excellent time management, multitasking skills and ability to meet deadlines set. Excellent attention to detail. Ability to use own initiative. Strong organisational skills. Ability to work effectively both individually and as part of a team. Eager to develop skills and knowledge. IT Literate and competent user of Microsoft packages (Outlook, Excel, Word &PowerPoint). IT Literate and competent user of Microsoft packages (Outlook, Excel, Word &PowerPoint). Educated to GCSE level or equivalent. How to apply: This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency. Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.