Product Features
Blog
Contact Us
Sign In
Equifax
,
Nottingham, Nottinghamshire
Data Entry Administrator
|
|
Job Type: Full-time |
|---|
Overview
Do you have a passion for helping people and providing great service? Are you ready to put your attention to detail skills to the test - if so, read on At Equifax, we are powering the world with knowledge to help people live their financial best. Today’s fast-moving world means our customers need us to be always on and always available - and we need talented people to make that a reality As an integral member of the Recoveries Management Operations team, you will own the exchange of data between our clients and their Debt Collection Agency suppliers. This includes reviewing and working queries, managing client SLAs and managing exception queues generated by their bespoke IT systems in order to ensure that cases under TDX management are liquidating in line with expectation and achieving maximum returns for their clients. About TDX Group - An Equifax Company We've been a pioneer in the debt recovery industry for over a decade, helping businesses drive fair and appropriate consumer treatment by using data and intelligence. We meet the exacting standards of our clients who are some of the biggest banking, retail and utility names as well as the UK government. The key to TDX's success has been the scope to build and deliver industry-leading performance portfolios, combining precise execution with high quality analytical insight and continuous creativity to our partners. Be AtYourBest at our Nottingham office We believe that you perform at your best when you feel empowered to take control of your own work and have the tools and encouragement to drive your own professional development. But it’s not all about work - we provide a range of benefits that support you both in and out of the office. A great central location in Nottingham’s historic Lace Market district, well-connected by train, tram and bus BUPA medical insurance, company pension, discounted gym memberships, volunteering & charity gifting initiatives, and a full educational and assistance programme focused on mental and physical wellbeing An employee recognition scheme where you can earn and redeem points to unlock a wide range of exciting rewards Access to a host of retail, dining and holiday discounts 26 days’ holiday from the start, with an additional day off on your birthday and one day for voluntary activities A culture of fun, collaboration and diversity, allowing you to bring your whole self to work (and play some office ping-pong while you’re at it) What are we looking for? If you have previous administration and/or data entry experience, with a minimum grade C in GCSE English and Maths (or equivalent), then we would love to speak with you. What would make you stand out? Past phone-based customer service experience or similar Strong decision-making skills and excellent interpersonal & communication skills What you’ll be responsible for: You'll help lead key client and suppliers on a number of client file loading and financial work streams Dealing with operational queries from both internal and external partners, the wider team, clients and suppliers You will help run any user tests relating to the file processing and financial reconciliation Running your own workloads and ensuring that all targets are consistently met Working with the Team Leader to drive liquidation in operations What Else? We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.