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Adecco
,
London, Greater London
Service desk Coordinator
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Salary: £10 per hour |
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Overview
We are looking for an extremely friendly and customer service orientated candidate join our client's busy service desk team Duration: Temp-Perm Hours : 9:30am-6pm Days: Monday to Friday Location: Marylebone The day to day duties include: To receive calls and emails, both internally and externally and handle in a professional manner To check if any tasks have been generated by out of hours resources and action where necessary To provide the highest levels of service to all customers and suppliers Log all incoming calls generating a task onto the Helpdesk system When requested obtain quotes from contractors, compile quotes and recommendations and submit to Facilities Managers for approval Daily management of open calls, to ensure that updates are received and handled To ensure any relevant correspondence and documentation is filed to the electronic filing system To assist with supplier management To carry out any other duties from the manager Must have the following skills/attributes: Excellent customer service skills Exceptional verbal and written English communications skills Good knowledge of Excel, outlook etc Reliable and committed Passionate about providing the best service Energetic team player Service desk/Help desk experience not necessary however a strong customer service background is required Full training will also be given on their systems and processes. Does this look like the perfect opportunity you were looking for? APPLY WITH YOUR CV NOW By registering with Adecco you will benefit from the support of a dedicated and experienced Recruitment Consultant, have access to variety interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond We are fully compliant with GDPR and your details will not be forwarded to any external companies without your express permission. Please note: This position is based in London, please only apply if you are willing and able to work in this location, and have the required skills. All applications will be reviewed within five working days by one of our experienced consultants and successful applicants only will be contacted within that time-frame. Please be assured that your details remain confidential and they will not be sent out to our client(s) until you have been contacted by us and have given us your consent, in accordance with REC guidelines. Adecco is an equal opportunities employer. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy