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CvWow
,
Whiteley, Hampshire
2nd Line Support Engineer
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
Are you an Experienced 2nd Line Support Engineer looking to take your next steps in your career with a leading company? If so, Oncecom are now recruiting What’s on offer? As they like to reward their employees for their appreciated work, the successful 2nd Line Support Engineer can expect: A salary up to £25,000 per annum 20 days holiday increasing to 25 days, plus bank holidays Day off for your birthday Free fruit in the office Up to 12 paid hours a year ‘My Time’ Vodafone Employee Advantage discount Discount on Samsung products (up to 60%) Discounted gym membership & Subsidised Fitbit Trade price stock for staff members for all the latest gadgets Annual events including the Christmas Party Personal and professional development of staff members Enhanced Maternity pay (based on length of service) Pension & Cycle to work scheme Eye-care vouchers The 2nd Line Support Engineer Role As a 2nd Line Engineer you will be the first point of call to help resolve 2nd line support queries, you will also work closely with the 1st and 3rd line engineers providing a high level of technical support across the Company, both to internal staff and to external customers. The 2nd Line Support Engineer has an innovative approach in problem solving whilst delivering high levels of customer service at all times. The ideal 2nd Line Support Engineer: Good technical knowledge and experience of Customer and Internal IT Environments Good technical understanding of Fixed Line and Data Connectivity Solutions Good communication and organisational skills Experience of supporting customers to SLA’s Proactive approach About Our client People are at the heart of everything they do, and they embrace their company values: Integrity, Ambition, Knowledge, Innovation & Inspiring. Our client is the UK's Leading and Largest Independent Business Telecoms provider, offering Fixed-Line, Mobile, IT & Broadband solutions to businesses nationwide. It is one of the UK's fastest growing technology companies and invests heavily in employee development If you feel you have the determination and skills to excel in their role of 2nd Line Support Engineer, they’d love to hear from you. Click APPLY now No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.