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Just IT
,
London, Greater London
1st Line Support / IT Support Engineer
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
Looking to grow your skills in an entry-level role? We are urgently looking for entry-level 1st Line Support Technicians to fill roles at a leading IT support company in London. Our client is a well-known IT support provider looking for enthusiastic candidates to join in their already established team. The right applicant will be given full training to enable them to grow and thrive in this role. This is the perfect opportunity to kick-start your IT career the support of an expert team. ABOUT THE ROLE Your duties will include; Troubleshooting a variety of hardware and software. Logging and managing requests. Monitoring systems, performing repairs, upgrades, installations and other routine tasks. Being the first point of contact for customers both in person and remotely, logging and resolving calls using the set procedures. Escalating issues as and when necessary. ABOUT YOU You’ll be an enthusiastic problem solver with a strong passion for IT. As this role involves interacting with users directly, strong communication skills are essential, and a background in customer service is a welcome addition. This position is perfect for a recent graduate with a desire to become an integral part of a support team, or an IT enthusiast looking for experience in an entry level role. THE REWARDS You’ll earn a competitive salary (£18-28K dependant on experience) and take advantage of a range of great benefits including company events, a pension scheme, private healthcare and 25 days holiday. The right candidate could go far in this role, so apply today for your chance to start your IT career. Please note that we are unable to personally respond to each application, so if you are unsuitable for this specific opportunity we may contact you about other IT opportunities which match your CV.