Interim Peer Support Manager (5 months)

Domus Recruitment ,
London, Greater London
Job Type: Full-time

Overview

My client, a fantastic London based charity, are looking for an Interim Peer Support Manager to cover services across Lambeth, Lewisham and Southwark. This is a great opportunity to join a wonderful organisation who really put the people they support at the heart of everything they do. There are also fantastic development and progression opportunities within the organisation and which this post is an Interim opportunity it is highly likely it will be mapped over to another locality down the line. The role of a Peer Support Manager is to support and line manage a team of peer supporters (people with lived experience of Mental health support needs, families and carers and team leaders) to co-deliver crisis services across Lambeth, Southwark and Lewisham; and develop the expansion of the current service. • You will support the recruitment, induction and training of peer supporters, and help promote a culture of independence, resilience and community involvement through the core values of peer support. • You will actively seek ways to identify and establish supportive connections with community-based opportunities and services for the people we support. • You will provide the operational support to the team and the people who use our service. • This will include procedures and records in the areas of operations, finance and human resources. • The project will bring in best practice locally and nationally, and support people and teams within Certitude, the Lambeth Living Well Network and partners across all three boroughs, in using and promoting Solidarity in a Crisis as a valuable resource that helps minimise crisis, promotes engagement and prevents relapse. Duties will include: • You will provide line management and supervision to seasonal peer supporters and team leaders working across 3 different settings (out of hours crisis line, Community Peer Support and Crisis café) to provide crisis support; and promote continuous development of professional standards, compliance with organisational policies and procedure and the provision of quality service and good practice • To further develop and maintain good working relationships with the people we support and carers, professionals and relevant external agencies such as community groups, community mental health teams, hospital wards, A&E teams and GPs. • Provide operational management and support to build on existing data recording and monitoring systems to improve and facilitate reviews, audits and evaluation processes. • To co-produce and support the development of innovative initiatives for people accessing the service, such as crisis prevention and stress management workshops etc to develop teams and knowledge across the Mental Health Directorate. • To contribute to the implementation of the new service model within the Lambeth Living Well Alliance and emerging projects through attendance at working groups and service development.Experience Required: • Experience of line management, operation and support procedures for services supporting vulnerable adults and employing people with lived experience of mental health support needs. • Experience of leading a team and colleagues to achieve high levels of performance and outcomes; and manage employee/team performance issues. • Knowledge of effective and active listening; as well as approaches to facilitating learning and development opportunities • Ability to network and apply learning and new practices to the workplace both internally and with external stakeholders and partners. • Proactive in identifying learning & development opportunities for self and the team. • Competent IT skills to keep records, use monitoring systems and producing reports • Prepared to travel within the boroughs of Lambeth, Lewisham and Southwark to services/offices and work occasional unsocial hours where needed. Salary: £32, 000 If you are interested in this role please email an up to date CV to nichole.wheelerdomusrecruitment.com quoting the reference NW9496 alternatively if you'd like to hear more about the position call me on 01628630104. Don't keep a good thing to yourself : Recommend a friend If you are not looking, then perhaps you know someone who is and we will reward you with our recommend a friend scheme : £200 pounds if we place them into work and we do not already have them on our database. Key Words: Peer Support Manager, Interim, Mental Health, Crisis, Solidarity in Crisis, London, South London, Lewisham, Lambeth, Southwark, Crisis Support Manager, Manager Peer Support Manager, Interim, Mental Health, Crisis