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Zoon Link Ltd
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Hatfield, Hertfordshire
Scheduler - Administrator
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Salary: £11.07 - 11.07 per hour |
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Overview
One of the UK's largest suppliers of IT Services is looking for Scheduling Administrator. Based in Hatfield, Hertfordshire you will work as part of a team to resolve service incidents by ensuring resources are assigned and incidents resolved within Service Level Agreement. This role will also see you coordinating the deployments of resources on specific projects. Ideally you will have built a career around scheduling, and have a calm and methodical approach to problem solving. You will be able to handle a high volume workload and be able to establish a strong working relationship with engineers and team members alike. Knowledge Experience & Skills Good understanding of MS Office packages, especially outlook Effective communications skills Ability to prioritise & organise own work Able to work under pressure and be used to busy pressurised environment Good organisation and planning skills Good Problem solving skills Worked to SLA's KPIs Good Customer service skills / Strong background in customer service Ability to build relationship Good time management Strong minded, firm personality Flexible Proactive Reliable Professional Previous scheduling experience and use of Remedy / SAP is desirable (but training on this software will be given). Experience of working in an IT environment is also desirable but not essential. Please send us your CV now as our client is looking to appoint immediately. Zoon Link is operating as an Employment Business for this vacancy.