Contracts Administrator

Hamlin Knight Recruitment Specialists in Human Resources, Office Support and Sales & Marketing ,
Slough, Berkshire
Job Type: Full-time
Salary: £26,000 per annum

Overview

This role requires someone keen to learn and take on more, it is based in a contracts department, ensuring renewals and related administration are completed while maintaining good customer service. Key responsibilities Log details of warranties on the maintenance database. Produce quotations in a timely manner (2 months prior to renewal) to ensure orders are placed prior to end of the warranty or contract period. Process orders on systems and update maintenance database. Action queries from customers and colleagues on a daily basis. Update maintenance database where replacement equipment is provided. Provide a monthly report to System Specialists on equipment due to be serviced. Where relevant, ensure all on-site visits are conducted by the designated dates. Ensure all service visits and records are updated on a weekly basis. Provide reports to internal and external stakeholders. Key skills/experience - Educated to A'level standard or equivalent - Keen to progress and learn more - Previous experience in a customer service based role - Excellent communication skills both verbal and written