Credit Control/Query Resolution Clerk

Badenoch & Clark ,
Bromsgrove, Worcestershire
Job Type: Full-time
Salary: £22,000 per annum

Overview

Badenoch and Clark are working with a growing business in Rednal who are seeking a credit controller/ Query Resolution Clerk to join the team. Your main duties will be to: - Collection of aged debt for allocated accounts (20% of your role) - Preparation of daily banking allocation sheets from remittances - Dealing with multiple queries via telephone and email - Updating customer portals when required - Sending invoices to customers - Opening new accounts for customers and ensure correct procedures are followed - Reconcile accounts of a monthly basis To be successful with this application you must have: - Proven experience with dealing with complex queries - Experience with dealing with customers - Excellent communication skills both written and verbally - Be able to work under pressure