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Michael Page Technology
,
London, Greater London
Application Support Analyst
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Job Type: Full-time |
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Salary: £40,000 per annum |
Overview
My client are a new player in the affordable housing market sector who have partnered with Michael Page in their search for an Application Support Analyst to join their growing IT team. Client Details My client are a new player in the affordable housing market sector who have partnered with Michael Page in their search for an Application Support Analyst to join their growing IT team. Description You will provide support, administration and configuration of key business applications (ERP, Document Management, CRM, Customer Portal, etc) and be responsible for contributing ongoing to the Business As Usual and Roadmap change programs. The primary responsibility of this position is to provide 2nd line support and change management capability for key operational business applications. This role may also support some training, deployment, and project administration tasks. This is a very exciting time to join the business as they will be implementing, Dynamics CRM, Power BI/ Tableau and an Azure SQL Datawarehouse in the next 12 months and have just moved to a new office in Covent Garden. Profile Most important: ERP support experience CRM support experience DMS support experience End user training experience Excel support experience to VBA level SQL query writing skills MS SQL server management experience Proficiency with Microsoft Excel, Word, Powerpoint Important: Writing training documentation Experience with information technology migrations and integrations Experience in full life cycle of complex software deployment projects Capture bugs and enhancements requests Experience with Jira/Confluence or similar Desirable, but not required: Change Management experience Contribute to deployment plans Job Offer My client are offering a basic salary of up to £50,000 including a range of fantastic benefits and a great working culture.