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HRM Homecare Services Ltd
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Coatbridge, Lanarkshire
Care Officer
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Contract Type: Permanent |
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Salary: £21,000 plus out of hours allowance |
Overview
We are an award-winning organisation who provide care to help support people to remain in their own homes and are committed to providing a person-centred approach to enable them to lead an independent and fulfilling life. Due to a recent promotion, we are seeking a Care Officer to support our Monitoring & Wellness team who will provide a high-level qualitative service on behalf of our service users. You will be responsible for the effective monitoring, co-ordination and implementation of all care policies and procedures, ensuring that we are compliant with all aspects of care legislation, company policy and best practice. We are looking for someone who has good knowledge of the care sector, who will be confident and capable of conducting checks within service users’ homes to ensure service and the highest quality of care is being delivered and that carers are meeting their needs. As the interface between our service users and support workers, you will ensure that our support workers deliver a high quality of care by conducting spot checks within service users’ homes. We need someone who can produce outcome focused personal care plans, undertake reviews and compile reports and action plans with detail and accuracy. You will ensure compliance that reflects relevant legislation and good care practice. You will be a team player with excellent communication and customer service skills and have a positive attitude towards achieving the highest standards in service delivery. You must be someone who relates well to service users and their families and seeks to ensure that their needs are met. You will be required to support the ‘out of hours’ service and provide hands on care if required. You will be proficient in Microsoft Office. You will be required to work on a rota based 5/7 basis. A care background or knowledge of care would be advantageous as would knowledge of the areas within North and South Lanarkshire and Falkirk although not essential. You must be a driver and have access to a car. This post is considered to be Regulated Work with Vulnerable Adults as specified in the Protection of Vulnerable Groups Scotland PVG Act 2007, successful applicants will be required to undertake and fund PVG membership. If you would like to join an established award-winning team with over 25 years in the sector, contact us today to arrange an interview. Due to the high volume of applications we receive, we are only able to reply to those who meet our interview criteria.