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Cassidy Jones Recruitment Ltd
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Chessington, London, Greater London
2nd Line IT Support Engineer
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Job Type: Full-time |
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Salary: £30,000 per annum |
Overview
INFRASTRUCTURE SUPPORT ENGINEER - (2nd Line IT Support Engineer) Salary: £30,000 to £35,000 per annum, DOE Type: Permanent Location: Chessington Cassidy Jones Recruitment are proud to be working in partnership with growing provider of managed IT support services and CRM solutions in the Chessington area, recruiting for an Infrastructure Support Engineer to join their team. You will be joining a friendly team of professionals focused on carrying out a variety of tasks in support of the technical team who are responsible for delivering IT support and IT services to clients. The Role: The successful candidate’s primary role will be to provide IT help and support to clients, provision of support will include telephone and remote support, onsite support and consultancy. The ability to work on exciting new projects with clients will be available to learn new skills and progress your career path. Requirements: Essential: Active Directory Windows Servers 2003 - 2019 Exchange Servers 2010 - 2016/ Office 365 DNS Group Policy DHCP (Extending scope, reservations) Microsoft Office suite applications (Outlook, Word, Excel, etc.) Backup software and related principles (i.e. Backup Exec, Veeam, etc.) Virtualisation Technologies (Hyper-V/VMWare) Windows 7-10 Anti-Virus i.e Sophos Desirable: Installing and configuring a windows server cluster Experience of Azure/AWS environment Cisco/HP Switch Configuration Installation and configuration of Firewalls Cisco ASA, WatchGuard (VPN, NAT) Microsoft certifications PowerShell scripting SAN Storage Solutions The successful candidate will also: •Have excellent oral and written communication skills. This job involves contacting clients’ including company executives, by email and by phone. •Demonstrate organisational and management skills •Have excellent written skills •Be able to communicate and articulate technical concepts to a non-technical audience •Be able to work independently and part of a team •Be able to drive and have their own car Education and Experience 8 high-level GCSE passes or equivalent (Maths, English essential) Degree or Industry IT certification - preferred Have a high passion for IT and proven troubleshooting/break-fix of IT equipment. Remuneration negotiable depending on experience/suitability What’s on offer? You will be joining a friendly team of professionals focused on delivering 1st class service and support to clients. Your job will require you to carry out a variety of different tasks involving different skills, communication, organisation, etc. enabling you to develop your expertise in different areas. Provided you demonstrate the right level of initiative and enthusiasm, you will be offered training courses to help develop your career in the chosen area. Please apply by sending your CV as a Word Document. Cassidy Jones Recruitment Ltd are acting as an Employment Agency on behalf of our Client. Although we aim to respond to every Candidate, please note that due to the high volume of applications, we may not be able to notify all unsuccessful candidates. Please assume that if you have not heard within two weeks, your application has not been successful this time.