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Champion Recruitment
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Oxford, Oxfordshire
Customer Service Advisor
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Contract Type: Contract |
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Salary: £9.55 per hour |
Overview
A temporary Customer Service Advisor is by our Oxford based client. As a Customer Service Advisor, you will be the 1st point of contact for incoming enquiries to the local council. Duties will include: Answering enquiries by phone, email, web-chat and social media Researching information for customers to resolve enquiries or provide other information sources Using a range of database systems Processing customer applications for services Assessing eligibility for services against a range of guidelines and policies As a Customer Service Advisor, you will have good administration and IT skills with the ability to prioritise workload. To be successful in the role of Customer Service Advisor you will have a genuine interest in helping people with the ability to actively listen to and communicate with customers. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Suitable applicants for this role will be contacted. If you do not hear back within 4 working days, unfortunately you have been unsuccessful on this occasion. Please continue to view the website for alternative opportunities. Champion Recruitment is acting as an Employment Business in respect of this Temporary opportunity