Product Features
Blog
Contact Us
Sign In
Investigo
,
London, Greater London
3rd Line Support Engineer - SC or DV or NPPV3 Inside IR35
|
|
Salary: £300 per day |
|---|
Overview
3rd Line Support Engineer - SC or DV or NPPV3 cleared (Inside IR35) To assist in the 1st, 2nd and 3rd line support of technical systems to a professional (ITIL certified) standard and to meet user requirements. Provide assistance in maintaining and upgrading technical systems in line with technical projects and aid the support of technical networks and infrastructure. Providing mentoring and knowledge transfer to technical staff and training to users Essential: ITIL Foundation In-depth knowledge of IT hardware, operating systems, virtualized environments and software. In-depth understanding of IT languages, web technologies and software packages. Awareness of new technology and how they can benefit the business. Knowledge of ITIL guidelines. Excellent information technology skills in a wide variety of platforms. Analytical skills/ data interpretation skills. Organisational skills. Troubleshooting and methodical fault resolution skills. Ability to quickly learn and adapt to new technologies. Interpersonal and customer service skills. Relevant Infrastructure support and fault diagnosis Proven experience in an IT related field. Experience of effectively working as part of a team. Good Knowledge UK Targeted Interception (TI) architectures; Understanding of UK Targeted Interception methods and capability; BIP0008; SPF and IS1 and 2 and GSC. NCSC Guidance MS System Centre 2102, specifically MS Hyper-V, Data Protection Manager and Virtual Machine Manager HP SAN - Lefthand P4500 and StoreVirtual; MS Active Directory Certificate services; MS Active Directory Domain services; IIS V7 DNS & DHCP Management Group Policy Management MS SQL Servers 2008 and 2012; MS Exchange 2010 inc DAG high availability solutions Server Installation imaging and build; Structure Cabling Installations. Windows Server 2008/R2/2012 R2 Windows 10 client OS, deployment, configuration and support. Patch Management Desirable: Knowledge of Project guidelines. Knowledge of Storage solutions. IP addressing andsubnetting (IPv4 &v6) knowledge. DFS Management Windows Server Update Services Powershell scripting Lumension Endpoint Security (Application and Device control) Symantec, Bitdefender and Sophos Anti Virus solutions 3rd Line Support Engineer - SC or DV or NPPV3 cleared (Inside IR35)