Floating Support Worker

Riverside have a new opportunity for two Floating Support Workers, working full time on permanent basis. You will earn £21,451. Your working pattern will be Monday to Friday. Who you’ll be helping Engage Leeds is a city-wide service that is split in to 3 geographical areas. The wedge Riverside operates in covers all of South Leeds. The Engage Leeds service is commissioned by Leeds City Council and its key aim is to support anyone in Leeds over the age of 18 who is struggling with their housing and have support needs. We work with people from all tenures including council housing, housing associations, private landlords and people who own their own homes by providing a visiting support service. What will you do? As a trusted member of our team, you will be responsible for the delivery of individual, positive outcome focused support packages to clients of Riverside’s community based services and ensuring that the support service promotes empowerment and independence to clients within their homes. Day to day Your key responsibilities as a Riverside’s Floating Support Worker will include: • Provide a housing related support service to clients in their own home. • Delivering a 'best practice’ support service, appropriate to clients’ needs. • Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues. • Supporting clients with day-to-day tenancy issues, payment of rent and liaising with landlords etc. • Knowledge of 'best practice’ in both crisis intervention and planned support working. • Undertaking referrals and assessments of potential clients, working with them to identify the mosappropriate housing solution for their needs. Ensuring clients have access to relevant external support services. • Working with clients to agree and set goals and actions. For a deeper understanding of your responsibilities, take a look at the job description linked below. Does this describe you? You are flexible, empathetic, inclusive and resilient. Even better, you have excellent interpersonal and communication skills too. Though not essential by any means, you have preferably worked with vulnerable clients in a housing or support setting before. Click on the job description linked below to see a full list of our essential requirements. What’s in it for you? In return for your hard work and dedication, we offer you: • Access to ongoing personal career development opportunities through Learning Zone • Support towards professional study costs • Access to e-learning • Opt-in to our auto-enrolment pension scheme (employee rate 3% and employer rate 5%) or our enhanced pension scheme (employee rate 6% and employer rate 9%) • Eye tests, glasses and lenses • Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings Who are Riverside? We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 150 local authorities in England and Scotland and housing 90,000 people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods. Is Riverside for you? We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect. We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. If you’re thinking of joining us as a Floating Support Worker, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.