Luxury Retail Sales Consultant (Watches)

Laings of Glasgow ,
Glasgow, City of Glasgow
Contract Type: Permanent

Overview

About Us Laings is a prestigious family-run jeweller with over 179 years’ experience in the industry. Established in 1840 we are now one of the largest independent jewellery businesses operating six stores across the UK (three shops nestled within the iconic Argyll Arcade in Glasgow, and one each in Edinburgh, Southampton and Cardiff). Our Culture The Laings culture is one of mutual trust, respect and honesty. Our staff strive to be the best in the business and our aim is to provide our customers with an unforgettable, luxurious experience whatever the occasion may be. Your New Role We are currently recruiting for an experienced full time Sales Consultant to join our Glasgow team working 37.5 hours per week, 5 days out of 7. Responsibilities include but are not limited to the following: Consistently delivering watch sales targets Building and maintaining client relationships Drive sales of the area that you brand manage through product knowledge and ensuring key-lines/best sellers are always in stock to drive sales Visual Merchandising to ensure our windows and showcase displays are always meticulously clean and merchandised to the required standard Responsibility for stock takes and daily jewellery counts Booking in repairs and re-sizing to our workshops Awareness of our competitors and identify opportunities to stay ahead of them To be a strong contributor to the overall success of the business by ensuring that the clients’ satisfaction is priority throughout all aspects of the role Person Specification Watch experience preferred but not essential The ability to sell to and not just serve our clients Client- focused with a desire to meet and exceed their expectations A professional manner when dealing with clients and brand representatives -in-store, via phone and email Demonstrate an ability to work well both individually and as part of a team Have passion for our products and share that passion with clients What we will offer you As well as a competitive salary & reward package, we are proud to offer a range of fantastic benefits to our employees, including; healthcare, pension, Employee Assistance Programme, 28 days holiday and a generous employee discount scheme. You will be working in a warm and welcoming environment, with a fabulous array of training and development opportunities on offer.