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Badenoch & Clark
,
Welwyn Garden City, Hertfordshire
Temporary Accommodation Officer Housing
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Contract Type: Contract |
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Salary: £18.1 per hour |
Overview
A fantastic opportunity has emerged for a Temporary Accommodation Officer to join one of our most improved Local Authority clients in Hertfordshire in a temporary vacancy for the next 2-3 months. Based in Welwyn Garden City, this is a full time role for 37 hours per week (Monday to Friday) and you will be expected to: Carry out the daily operational duties required for the Council's temporary accommodation including private rented and supported accommodation managed by other providers. Deal with office administration, answering queries and ensuring all relevant paperwork is kept up to date and procedures followed to ensure the smooth running of the accommodation service. Assist residents/customers with maintaining their accommodation. Have access to master keys for all temporary accommodation and ensure the keys are kept securely. Ensure vacant accommodation and the office area is kept secure at all times. Ensure the key/fob cabinets are in order and that there are sufficient keys/fobs for each lock. Sign up all new households for allocated accommodation, completing associated paperwork and providing details of licence agreement to residents. Assist with the completion of Housing Benefit applications and check that forms are completed correctly as well as supporting documents to ensure a valid claim. Carry out risk assessments for all new residents, to ensure the correct allocation of accommodation. Working alongside the Housing Options team in the discharging of duties owed under the Homelessness legislation. Experience of dealing with difficult customers in a face to face setting, as well as having a sound knowledge of homelessness would be a real advantage for this post. A car driver with their own vehicle is needed for this role as you will need to leave the office on occasions to attend properties. Only applicants who feel they meet the above criteria need apply. Badenoch Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://en-gb/candidate-privacy