Product Features
Blog
Contact Us
Sign In
Pertemps Leicester
,
Leicester, Leicestershire
Care Administrator
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £17,000 per annum |
Overview
Care Administrator – Full or Part Time Leicester City Centre £9.50PH My client is a busy domiciliary agency who due to growth is looking to recruit an experienced carer/ administrator who would like to join their team on a full time permanent basis. The role is office based with a 20% mix of care calls to over business needs. The hours can be flexible to suit the right person however a minimum of 30 hours must be worked per week. Key Responsibilities (not limited to) • Maintain and monitor the company database, and customer records • Manage a general mailbox and answer customer queries • To call customers that have made an enquiry on the company website to discuss their requirements • Manage colleague's diaries • Company compliance • Call customers to take feedback • To act as the first point of contact for all telephone calls to the department • To liaise between other departments in the business to resolve order queries • Assist with staff rota • Knowledge, Skills, Experience • Similar experience within a customer focused role • Confident attitude • Good telephone communication skills • Strong attention to detail