Application Support Analyst

My client who a leading UK based service provider are looking for an Application Support Analyst to join their team, ideally someone with experience of financial systems. The Role: ? Responsible for providing 'Expert User’ support to the Finance and wider business user community, analysing and resolving system problems, including root cause analysis. ? Ensuring the efficient maintenance of standing data change requests are accurately captured, tracked and appropriately implemented in a timely manner across all impacted systems. ? Maintenance of iProcurement catalogues, Approved Supplier Lists, iProcurement smart forms, Chart of Account standing data and user accounts. ? Extracting and analysing data from back-office systems using Microsoft SQL Server, Oracle SQL Developer and other available data analysis tools. ? Performing system testing for defects and developments to ensure correct functionality. ? Participation in Central and Operational projects to ensure system developments are considered and appropriately designed, with a strong emphasis on financial controls. ? Performing reconciliations of key general ledger accounts and system infrastructures to ensure integrity. ? Providing and receiving cross-training with other colleagues to provide adequate team cover during holiday and other periods of absence. The Person: ? Excellent analytical and problem solving skills. ? Customer focused, approachable and a good team player. ? Be very organised with strong attention to detail. ? Ability to work under pressure at busy times whilst maintaining accuracy and meeting set objectives within required timescales. ? Self-motivated and working with minimal supervision on a day-to-day basis. ? Fast learner and comfortable using different systems and software, including Microsoft Office 365 products, Oracle e-Business Suite R12 and Service Now. Highly proficient with data manipulation using multiple tools. ? Excellent interpersonal and communications skills at all levels. ? Have the ability to work with team members across organisational and geographical boundaries. ? An understanding of the procure to pay lifecycle is advantageous. ? Relevant accounting / Oracle support experience advantageous.