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About You Recruitment
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Crawley, West Sussex
IT Support Analyst / Helpdesk / 1st Line Support
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Job Type: Full-time |
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Overview
IT Support Analyst / Helpdesk / 1st Line Support Location: Near Gatwick Salary: Up to £26,000 Onsite parking / Benefits Hours: Mon-Fri 9am-5pm Interesting Vacancy - Provide technical support and advice to business customers on my clients Online Software Platform We are looking for a people person with first class communication skills to provide technical support to businesses using my clients Online Platform. You will also enjoy providing a patient, professional service over the telephone, answering and resolving online platform users with their technical queries whilst building a better understanding of the end user needs. This is a highly reputable company who provide leading businesses from all sectors with innovative online technology services. If you believe you can deliver first class technical support then please APPLY NOW Duties and requirements are as follows; Strong verbal and written communication skills. Experienced in communicating with business customers via phone and email. Willing to learn and become a subject matter expert. Providing frontline technical support to platform users and managing queries. Analytical, willing to drill into data to find a solution for a customer. Strong analytical and problem solving skills. Intermediate Excel skills Key Words: Key Words: Graduate, Data, Analysis, Analyst, Maths, Science, Excel, University, Graduates, BSc, Mathematics, Stats, Statistical, Reports, BA, Test Engineer, Software Engineer, SQL, Visual Basic, VB, .NET, VB.Net, computing, computer science, Information Technology, IT, Developer, Programming, Programmer, Language, Technical, Technical Support, Testing, Bugs, Help Desk, Project Lifecycle, Tools, Automated, Manual, Agile, Waterfall, First Line Support, Helpdesk, 2nd Line Support, 3rd Line Support, Support Engineer, Technical Helpdesk Engineer, Support Analyst, 1st Line Support, Helpdesk Analyst About You Recruitment is an Employment Agency. Due to the high amount of applications that we receive for each of our vacancies unfortunately we cannot respond to every application individually, therefore if you do not hear back from one of our Recruitment Consultants then your application has not been short-listed for this vacancy.